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Safe Staffing Hub

Welcome to the new Safe Staffing Hub. This site and the tools within have been developed over the last few months by your CWA1168 Clinical Staffing team and brings you a direct connection to filing a staffing complaint, along with advanced trending tools and complaint status look up.

Not every area has been included yet, but we are expanding access to those non-CSC units and job titles. We will keep developing this hub with including additional sites and features and will update when new tools and features go live.

Unsafe Staffing?

Have a staffing concern? Submit a complaint and help us ensure safe staffing levels for quality patient care.

Submit a Staffing Complaint

When to Submit a Staffing Complaint

You should submit a complaint if the staffing plan is not being followed:

  • Are you out of ratio?
  • Did you miss a meal or rest period?

Further, any concern under Section 4 of N.Y. Pub. Health Law ยง 2805-t can also be in violation of the staffing plan.

Data & Resources

Access staffing data analysis and lookup tools for all sites.

Choose your site for an in-depth analysis of the staffing complaints filed, reviewed, and outcomes determined since 2023. For a definition of the complaint outcomes (Dismissed, Unresolved, Pending Investigation, Resolved), click here.

Lookup the status of a complaint you have filed! Response ID is in your confirmation email and on-screen after your initial complaint submission.

Live Staffing Updates

Live Staffing Updates

Live Staffing Updates