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CWA Local 1168

Safe Staffing Hub

Welcome to the new Safe Staffing Hub. The Union's Clinical Staffing team has developed this page to give members a stronger voice in reporting unsafe staffing conditions, tracking complaint status, identifying staffing trends across our facilities, and monitoring compliance with our contract and the Clinical Staffing Law (2805-t).

This Safe Staffing Hub reflects our union’s commitment to advocating for safe staffing, transparency, and accountability. Although the law excludes some job titles and units, we will continue to expand our tracking and trending capabilities and advocate for inclusion and proper patient care so that our patients receive the care they deserve. Thank you to everyone who sticks up for safe patient care by reporting unsafe staffing and remember, if you're short, report!

Unsafe Staffing?

Have a staffing concern? Submit a complaint and help us ensure safe staffing levels for quality patient care.

Submit a Staffing Complaint

When to Submit a Staffing Complaint

You should submit a complaint if the staffing plan is not being followed:

  • Are you out of ratio?
  • Did you miss a meal or rest period?

Further, any concern under Section 4 of N.Y. Pub. Health Law Β§ 2805-t can also be in violation of the staffing plan.

Data & Resources

Access staffing data analysis and lookup tools for all sites.

Choose your site for an in-depth analysis of the staffing complaints filed, reviewed, and outcomes determined since 2023. For a definition of the complaint outcomes (Dismissed, Unresolved, Pending Investigation, Resolved), click here.

Lookup the status of a complaint you have filed! Response ID is in your confirmation email and on-screen after your initial complaint submission.

Protest of Assignment

Being assigned an assignment that is unsafe? Complete a Protest of Assignment form to document your concerns.

  1. Be sure to follow instructions completely, especially obtaining a supervisor signature or having a witness to the conversation.
  2. POA forms will be moving to a digital format, contained within the staffing complaint survey, later this year.

Live Staffing Updates

Live Staffing Updates

Live Staffing Updates